Review of Forex Broker: Gain Capital

Company Background

Gain Capital opened its Bedminster, NJ (USA) offices in 1999. It operates regional offices in New York City, London, Tokyo, Hong Kong, Sydney and Seoul.

The company is currently registered with the CFTC, FSA (U.K.), FSA (Japan), SFC, and DMCC. The company serves traders in more than 140 countries and transacts nearly $250 billion in monthly notional volume. Gain Capital does not make its balance sheet available for public inspection.

Gain Capital was named to Deloitte’s Fastest Growing Firms in North America list, as well as the Inc. 500 Fastest Growing Private Companies list. It was honored by FX-WEEK with an award for Best Retail Platform, four years in a row, at the eFX Awards ceremony. It was also listed in the Profit and Loss Magazine’s People’s Choice Awards.

Dealing Desk /No Dealing Desk

Gain Capital is a Non Dealing Desk broker operating through its subsidiary FOREX.com. As a result, the firm does not trade against you, and you are protected from anyone seeing your stops, limits or entry orders.

Trading Platforms

There are four different trading platforms available including downloadable software, web-based software and support for portable computing devices. Gain Capital also supports MT4. Demo accounts are available.

Commissions

The company is known for tight spreads and fractional pip pricing. The spreads tighten as your account size grows to all clients. A US $10,000 account balance can result in ½ PIP spreads for majors.

Accounts

A Mini account can be opened with a US $250 balance and 50:1 leverage on majors and 20:1 on more exotic currency pairs. A Standard account requires a US $2,500 deposit and offers the same leverage.

Funding Options

Account funding is available by credit and debit cards, bank wire, paper check and ACH deposits. Deposits usually clear within 2-5 business days for credit cards and ACH, and up to 10 business days for paper checks. There are no fees for deposits. Withdrawals are available via check and wire transfer. There are wire transfer withdrawal fees.

Tools

The company provides access to various trading signal and charting packages, streaming news and an economic calendar. Trading from charts is available.
There are beginner and advanced training videos as well as webinars and articles. There is also one-on-one training available for clients who qualify.

Customer Service

Support is available 24/7 via live chat, email and telephone. Customer service personnel are well trained and responsive. All issues are handled on the first contact or, if necessary, staff will call you back when the issue is resolved.